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Thank you for the way you handled my
microwave repair. I can see you are in
business to build relationships and can
look past the short term. I will not hesitate
to refer you to my friends and family.

Trudy M.
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certainly recommend the quality and
helpfulness of your work and the integrity
of the way you do it, every chance we get.

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Monthly Tip  
Cleaning out the lint build up inside your
dryer is very important.  The accumulation
of lint can catch fire and spread to your
home. The lint will also act as insulation
on your motor and cause premature
failure.  All dryers and there vents should
be cleaned at least once a year. Doing
this will keep your family safe and your
dryer operating.
:: Whirlpool Washer Will Not Pump Out ::
Customer Complaint: Washer runs but will not pump out.

If your whirlpool washer runs but will not pump out then it could be a
clogged pump. If it doesn't run then it may be a bad
lid switch. In this case I
found a child's sock in pump.  To check pump follow these instructions.

1.  Unplug washer and remove water by hand.  

2.  Locate the console and remove the two phillips head screws.  Most
models have them in the front, bottom of the console.  In some of the newer
models they are located in the back, bottom of the console.  Some washers
require you to remove two end caps on the console to access the screws.

3.  After you remove the two screws, slide the console slightly forward and
then up. The console will then hinge to the back of the washer.

4.  Use a flat head screwdriver to remove the two clips holding the back of
the washer to the outer shell of the washer.

5.  Disconnect the lid switch harness.

6.  You can now pull the outer shell away from the washer.  Do this by
grasping the outer shell (I open the lid and grab it there.) and tilt the shell
forward (toward you) and out.   The shell is now removed and you can see
the tub.  Be careful not to bend the outside walls of the shell when
removing and setting aside.  This will help greatly when reinstalling the shell.

7.  With the shell removed you now have access to the pump.  The pump is
located at the bottom, front of the washer and is usually white or gray
plastic.  To remove the pump, use a flat screwdriver to remove the two
metal retaining clips holding the pump to the motor.  The pump should now
pull away from the motor.(If the pump does not pull away from the motor
fairly easily then chances are it has leaked onto the motor shaft and
caused the motor shaft to rust and swell.  Removing the pump will then
require removing the motor and beating off the pump with a rubber mallet.  
Take care not to hit the motor with the mallet.  Once the pump is removed,
use a file to remove the rust from the motor shaft and replace pump.

8.If pump slides off easily, remove two hose clamps and hoses(Have towels
handy. There will be water left in machine that you don't see).

9.  Inspect pump and hoses for blockage and remove.

10. If there are any signs of leakage from center pump seal, pump should
then be replaced.

11. Replace hoses, clamps, and reassemble washer. Check operation.

Congrats!  You just saved yourself from an expensive service call. Please
help our do it yourself topic efforts by buying parts from us or just making a
Please remember that working on appliances can be dangerous.  Appliances have many
mechanical and electrical parts that can cause serious injury and death.  If you aren't familiar
with these types of applications then please call a qualified appliance technician. Lane
Appliance LLC and this site accept no responsibility for injuries to person or damage to
Whirlpool/Kenmore Pump
Direct Drive with Smaller Outlet
Whirlpool/Kenmore Pump
Larger Outlet with Check Valve
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